Do
- Describe observable conditions, impact, constraints, and desired outcomes.
- Share lived experience without exposing another person's private information.
- Offer ideas that are practical, lawful, safe, and relevant to the challenge.
- Disclose meaningful conflicts of interest.
- Accept good-faith moderation and revise when asked.
Do not
- Name or identify private people as targets of a complaint.
- Harass, threaten, discriminate, impersonate, or organize abuse.
- Publish exact addresses, contact details, confidential records, or unsafe instructions.
- Submit advertising, political campaigning, spam, or manipulated engagement.
- Use endorsements as proof that a claim is true or a decision is binding.
Urgent danger
This platform is not monitored as an emergency channel. Contact the appropriate local emergency or safeguarding service when someone may be in immediate danger.